Terms & Conditions

Last updated: 22 Nov 2025

Welcome to Luxefashio. These Terms & Conditions govern your use of our website and services, including browsing, placing orders and interacting with our content. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. About Luxefashio

Luxefashio is an online store offering fashion and imitation jewellery and related accessories. References to "we", "us" or "our" in these Terms refer to Luxefashio.

2. Eligibility & use of the website

• By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
• You agree to use the website only for lawful purposes and in accordance with these Terms.
• You are responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your account.

3. Product information & availability

• We make every effort to display product colours, designs and details as accurately as possible. However, slight variations may occur due to lighting, screen settings or manufacturing differences.
• All products are subject to availability. We reserve the right to limit the quantity of any products or discontinue items at any time without prior notice.
• In case a product becomes unavailable after you have placed an order, we may cancel the order (partially or fully) and issue a refund for the affected items.

4. Pricing & taxes

• All prices on the website are listed in Indian Rupees (INR).
• We try to ensure that all pricing information is accurate. However, errors may occur. If we discover a pricing error for an item you ordered, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.
• Any applicable taxes, shipping charges, COD fees or discounts will be displayed at checkout before you complete your order.

5. Orders & order confirmation

• When you place an order on our website, it is treated as an offer to purchase the selected products under these Terms.
• We may accept or reject your order at our discretion. Order acceptance is typically confirmed when you receive an order confirmation email or message.
• We reserve the right to cancel or refuse any order in case of incorrect pricing, unavailability, suspicious activity or any other genuine reason. In such cases, any amount paid by you for the cancelled portion will be refunded.

6. Payments

• We support online payments through trusted payment gateway partners, and may also offer Cash on Delivery (COD) for eligible orders and locations.
• For online payments, you agree to provide valid and correct payment information and confirm that you are authorised to use the selected payment method.
• Payment details are processed directly by our payment gateway providers. We do not store your full card, UPI or netbanking credentials.
• In case of payment failure or chargeback, we reserve the right to cancel or hold the order until the issue is resolved.

7. Shipping, delivery & returns

Shipping, delivery timelines, charges and return eligibility are governed by our specific policies:

• Shipping & Delivery Policy
• Return & Exchange Policy

By placing an order, you acknowledge that you have read and agree to these policies. Any refunds, exchanges or return-related actions will be handled strictly as per the rules mentioned in those policies.

8. Prohibited activities

You agree not to engage in any of the following:

• Using the website for any unlawful, fraudulent or harmful purpose.
• Attempting to gain unauthorised access to our systems, servers, data or other users’ information.
• Copying, scraping or using our content (text, images, designs) without prior written permission, except for personal and non-commercial use.
• Interfering with the security, integrity or performance of the website, such as by introducing viruses, malware or any harmful code.

9. Intellectual property

• All content on this website, including logos, product images, text, graphics and layouts, is owned by or licensed to Luxefashio and is protected by applicable intellectual property laws.
• You may not reproduce, distribute, modify, create derivative works or exploit any content from this website for commercial purposes without our prior written consent.

10. Limitation of liability

• While we strive to provide accurate information and a smooth shopping experience, we do not guarantee that the website will be error-free, uninterrupted or completely secure at all times.
• To the maximum extent permitted by law, Luxefashio shall not be liable for any indirect, incidental, special or consequential damages arising from the use of this website, products purchased, delays in delivery, or inability to use the services.
• Our total liability for any claim related to your purchase shall not exceed the total amount paid by you for that order.

11. Indemnity

You agree to indemnify and hold harmless Luxefashio and its owners, partners, employees and affiliates from any claims, losses, liabilities, damages, costs or expenses (including legal fees) arising out of your misuse of the website, violation of these Terms or infringement of any rights of a third party.

12. Changes to the website & terms

• We may update, modify or discontinue any part of the website, products or services at any time without prior notice.
• We may revise these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

13. Governing law & jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in the state/city where Luxefashio operates, subject to applicable law.

14. Contact us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Luxefashio Support
Email: support@luxefashio.com
(You can also reach us through the Contact page on this website.)