Email — Sales & Orders
For order queries, invoices, or changes.
Learn moreWe’re here to help.
Questions about an order, sizing, or wholesale? We reply within 12–24 hours (Mon–Sat).
Prefer email? support@luxefashio.com
Reach us via your preferred channel
Fast responses, clear answers.
WhatsApp — Custom & Wholesale
Quick chat for sizing, bulk, or bespoke.
Learn moreCall — Mon–Sat, 10am–6pm
Speak with our support team.
Learn moreBusiness Hours
Mon–Sat: 10:00–18:00 IST · Sun: Closed
Send us a message
We reply within 12–24 hours (Mon–Sat). For quick queries, try WhatsApp on the previous section.
Quick answers
Shipping, returns, sizing—get instant clarity.
Shipping timeline?
Dispatch in 24–48h (Mon–Sat). Metro: 2–4 days, others: 3–7 days.
Returns window?
7 days from delivery for unused items in original packaging.
Custom sizing?
Yes—share details via form/WhatsApp; we’ll confirm feasibility & pricing.
Nickel-safe?
Yes—our alloys/platings are tested and nickel-safe for daily wear.
Prefer WhatsApp? Get an instant response.
Our team usually replies within minutes during business hours.
Hours: Mon–Sat · 10:00–18:00 IST · Kanpur, Uttar Pradesh (virtual studio)